Run your counselling practice with clarity.

It keeps the admin side of a counselling practice in one place: client records, bookings and reminders, session notes, payments and invoices, and outcome measures. Clarity is counselling software that does all of that for UK counsellors and psychotherapists, so you spend less time on paperwork and more with clients.

Counsellors, psychotherapists and therapists in private practice in the UK, from someone just starting out with a few clients to a busy practice with a full caseload. Plans start at £7.99 a month.

You can explore the full demo with sample data. Enter your email and we’ll send you a link — there’s no account to create and no card.

No technical knowledge is needed. Guided walkthroughs explain each part of Clarity the first time you use it, and you can configure the features around the way you already run your practice.

Yes. Clarity is designed to fit the way you work, with optional features you can switch on or off. If something is missing, it is easy to request it from inside the app — and when enough practitioners ask for it, we will build it.

Use the supplied CSV templates to import existing clients and past sessions, including dates, fees and notes, with a preview before anything is added. You can export a copy of your practice data at any time from Settings, including clients, sessions, attendance, payments and notes. Unlock encryption first if you want encrypted note text included in the export.

Yes. Finances → Tax year totals your income and allowable expenses for 6 April to 5 April, grouped into the categories the Self Assessment form uses, and you can download a summary or every transaction for your accountant. If you use Xero, connect it once and send your income and expenses across without retyping them. Client names are never included in either. Clarity doesn’t file your return for you.

Your practice data is kept separate from other practices and stored on encrypted infrastructure. You can use codenames so clients’ real names do not need to appear throughout Clarity. Sensitive business contact details and bank details are encrypted at rest, and session notes are encrypted in your browser before they are stored.

That’s fine — they don’t have to. Offline clients are managed entirely by you: sessions, notes and payments, with confirmations and reminders still emailed to them. Send a portal invite whenever it makes sense, or never. Clients need to be 13 or over for their own login, and under-16s need a parent or guardian’s consent; younger clients can be worked with as offline clients.

Yes — email hello@withclarity.uk any time and we reply ourselves, not a ticket queue. There’s also a feedback button inside the app for reporting bugs or requesting something we’re missing.

Yes to all three. Cancel from Settings → Manage subscription and access continues to the end of the period you’ve paid for; if a subscription lapses the account goes read-only and nothing is auto-deleted. Pause yourself from Settings → Profile to stop billing and keep your records. Deleting your account is permanent and immediate, so you’re offered a full export first. We never sell your data.