Clarity

Practice management software

Run your therapy practice with clarity.

Keep the practical side of counselling in one place, and give clients a private way to stay connected between sessions. Clarity makes the experience simpler for both of you.

Get started How it works

Monthly and annual plans. Cancel anytime.

Why Clarity

Three reasons it’s different.

  1. Give clients more between sessions

    Give each client a private portal with carefully chosen worksheets, articles, exercises, check-ins, and progress to revisit between sessions. They can find what you have shared, complete forms, and manage session requests without digging through old emails.

  2. Your clients don’t have to be online

    Keep working with clients who are not ready for a portal. Track sessions, notes, payments, and reminders yourself, then invite them whenever the time is right. Their history carries across, so going online never means starting again.

  3. The tools around your practice, together

    Scheduling, payments, client resources, forms, outcome measures, CPD, supervision, exports, and practice records in one place. And when something would make your day easier, you have a direct way to tell us what is missing, explain how you work, and help us prioritise useful changes.

What’s included

Everything your practice needs, nothing it doesn’t.

Clarity is built specifically for therapy practitioners — not adapted from generic business software.

  • Client resources

    Share worksheets, videos, articles, and exercises for clients to use between sessions. Organise them by topic, and keep sensitive material hidden until you choose to share it.

  • CPD & supervision tracking

    Log CPD hours, supervision sessions, and training in one place. Export the records whenever you need them for accreditation or renewal.

  • Client management

    A full directory of every client — profile, session history, and assigned check-ins. Give each one a codename so only you know who’s behind the name.

  • Scheduling & payments

    Manage appointments, block out free days, and track who’s paid. Booking confirmations, reminders, and payment nudges email themselves to every client — portal or not.

  • Outcome measures & check-ins

    Built-in measures — PHQ-9, GAD-7, WSAS, PSS-10, PHQ-15, CORE-10, RCADS-25 — auto-score totals, subscales, bands, and safeguarding flags where supported. Add your own check-ins on any schedule and watch scores chart over time; these support practitioner review, not diagnosis.

  • Privacy & accountability

    Role-based access, per-practice data separation, and EU hosting — with optional client-side encryption for session notes. Every change to a client record is kept in an activity audit log, and Clarity is registered with the UK Information Commissioner’s Office (ICO).

  • Highly configurable

    Set your own cancellation and no-show rules, which emails go out and when, session types, pricing, and branding. Accessibility is built in too — dark mode, reduced motion, and per-person text sizing.

  • A client portal they’ll use

    Clients get their own private space — upcoming sessions, a wellbeing trend across every check-in, the resources you’ve shared, and one-tap booking or rescheduling. No app to install.

  • Secure messaging built in

    Message clients directly inside Clarity — no texts, no personal number, no third-party app. Threaded conversations, unread badges, and an automatic out-of-hours reply so clients always know when to expect you.

Feature tour

Built for how you actually work.

Every screen is designed around the day-to-day of a therapy practice — not adapted from generic business software.

  • Fully mobile responsive
  • Dark & light mode
  • WCAG 2.1 AA
Try the live demo

Just your email — we’ll send a private demo link. No account, no card.

Getting started

Set up in an afternoon, not a fortnight.

However your practice already runs, Clarity meets it where it is.

  • Guided walkthroughs

    Every page introduces itself the first time you open it, with info tips beside anything fiddly. Replay them whenever you like from Settings.

  • Bring your caseload with you

    Import your existing clients and their past sessions from a spreadsheet — dates, fees, and notes come across, so nothing starts from zero.

  • Clients who don’t want an app

    Add offline clients you manage entirely yourself — sessions, notes, payments, reminders by email. Send a portal invite later if it helps, or never.

  • Everyone stays in the loop

    Confirmations, reminders, reschedule notices, and payment nudges are emailed to every client automatically — portal account or not.

What practitioners say

Built for therapists, loved by therapists.

“What won me over was how customisable it is. I can turn features on or off depending on how I like to run my practice, rather than having to work around the software.”
Rosie M.
Abide Counselling, Reading

Pricing

Simple, transparent pricing.

Every feature on every plan — you only choose how many clients you need. From £7.99/mo.

Coming soon

Supervisor

For clinical supervisors

  • Everything in Clarity
  • Supervisee records & group sessions
  • Supervision logs your supervisees can export
  • CPD tracking across your supervision hours
Coming soon

Clarity

Complete practice management

£7.99/mo

Starter · 5 active clients, plus 5 archived

  • Client directory with codenames
  • Offline or online clients — invite anytime
  • Appointment scheduling & reminders
  • Session notes with optional end-to-end encryption
  • Card payments via Stripe Connect — no platform cut
  • Custom surveys & wellbeing check-ins with progress tracking
  • Admin dashboard & analytics
  • CPD & supervision logs with exports
  • Resource library with client invites
  • File management
  • Automated client emails you control
  • Support built in — help is always a message away
Get started

Coming soon

Agencies

Running a team of counsellors, not a solo practice

  • One dashboard across every counsellor's caseload
  • A shared waiting list — assign or reassign clients to staff
  • Agency-wide policies, from client codenames to working agreements
  • 10 GB shared file storage across the team
  • Simple billing by staff headcount, not client count
Coming soon

Refer a colleague who subscribes and get two months free.

You’re only charged for active clients — archive up to the same number again at no extra cost. All prices exclude VAT. Cancel anytime.

FAQ

Common questions.

Is there a free trial?

You can explore the full demo with sample data. We only ask for an email address so we can send you your own private demo link — there’s no account to create and no card. Paid plans are monthly or annual, and you can cancel anytime.

Do you have a referral scheme?

Yes. When someone you refer subscribes, two months are credited to your account. They enter your code (or follow your link) at sign-up — you’ll find yours in Settings once you’re subscribed. No limit on how many people you refer.

Do I need any technical knowledge?

No. If you can use email and an online calendar, you can use Clarity. Every page walks you through itself the first time, with info tips beside anything fiddly — and you can replay any walkthrough from Settings.

Can I bring my existing clients across?

Yes. Import your client list and their past session history — dates, fees, and notes — from a spreadsheet, so you’re not rebuilding records by hand.

What if a client doesn’t join the app?

That’s fine — they don’t have to. Offline clients are managed entirely by you: sessions, notes, and payments, with booking confirmations and reminders still emailed to them automatically. Send a portal invite whenever it makes sense, or never. If they do join, it’s just an email and a password — nothing to download.

Is there a minimum age for clients?

A client needs to be 13 or over to have their own portal login, and under-16s need a parent or guardian’s consent. Younger clients can still be worked with as offline clients, managed entirely by their practitioner, with session and payment updates going to a parent or guardian’s email address.

Is my client data secure?

Role-based access, secure authentication, and per-practice data separation. Session notes can be encrypted on your device so that no one else — Clarity included — can read them. Everything is hosted in the EU (application and database), and you are the data controller under UK GDPR. Clarity is registered with the UK Information Commissioner’s Office (ICO).

Can I pause my account?

Yes, yourself, any time from Settings → Billing. While paused your billing stops, the app goes read-only, and your clients can’t sign in — but nothing is deleted and you can still sign in to read or export. Resume whenever you’re ready and pick up exactly where you left off. Pausing is the way to keep your records long-term without an active subscription.

What happens to my data if I cancel or delete?

If your subscription lapses, your account just goes read-only — we don’t auto-delete anything. If you actually delete your account (Settings → Billing), that’s permanent and immediate: your practice and every client record go straight away, for good, and we can’t get them back. You’re offered a full export — clients, sessions, notes and payments as spreadsheets and PDFs — right before it happens. We never sell your data or use it for anything but running your practice.

Can I cancel anytime?

Yes, from Settings → Manage subscription. Access continues to the end of the period you’ve already paid for.

Get in touch

Questions? We’d love to hear from you.

Whether you’re not sure which plan fits, have a question about the app, or just want to say hello — send us a message.